Minimum Windows PC System Requirements

Microsoft Windows desktop or laptop computers that are suitable for servicing our clients must meet the following minimum system configuration requirements.

Certain client programs may have increased or additional requirements above and beyond the ones listed below. Therefore you should carefully review the details of the Opportunity Announcement for the client program you are interested in servicing prior to enrolling in a certification course.


  1. Minimum PC requirements
  2. How to check your system configuration
  3. Send a snapshot of your PC configuration to STAR

Minimum PC Requirements

FeatureMinimum Requirement
CPU Speed Intel i class (i3, i5, i7, i9) processor or better
or Dual-core 2.8 GHz processor or better
or AMD Phenom X2 class or AMD Ryzen class or better

Atom, Celeron, Pentium and Opteron processors are not permitted
Hard Drive or SSD 20 GB or more of available space
60 GB or more of total space
RAM Memory 4 GB of RAM minimum
8 GB of RAM or more is preferable
Operating System (OS) Windows 10
Windows 8 and Windows 8.1 are not supported by some clients
Web Browser Internet Explorer 11 or Google Chrome
Standard Connection and Speed Hard-wired connection (no wireless)
Minimum 10 mbps download
Minimum 3 mbps upload
Maximum Latency Threshold
( Ping )
120 milliseconds (ms) – the lower the MS/ping number the better
Test the speed of your connection
Monitor Recommendations 1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs

How to Check Your Windows PC Requirements

Check your system information in 2 easy steps: (screenshots below)

  1. On your keyboard, press and hold down the Windows key and then press the letter R key in the same moment. This is called the "Win + R" key combination.
  2. In the Run window that appears, type or enter msinfo32 into the text box, then click the OK button

Windows key plus R key combination

See other examples of keyboards with Windows keys

Windows Run box with msinfo32
example Run box with "msinfo32" typed in

Microsoft Windows System Information Screen
example System Information screen showing operating system, RAM memory and CPU processor

Windows 10 File Explorer Show Disk Space
example File Explorer window showing primary hard drive disk space

Send a Snapshot of Your Configuration to STAR

You can use the Snipping Tool that's built into Windows to make a snapshot/screenshot of your computer's system configuration. If you are not familiar with this tool, watch the video below for instructions or learn other ways to take a screenshot in Windows.

Email your screenshot to but only if your processor is not an Atom, Celeron, Pentium or Opteron CPU.